Terms of Service

1. Services and quotes

We provide interior design consultation, concept and layout design, and quotations. Scope, deliverables, timeline and price are fixed in a written quote or agreement. Quotes are valid 14 days; estimates depend on the information you give and may change if the brief or premises change. Website content is not a binding offer.

2. Client responsibilities

• Provide accurate project information and timely access to the premises.
• Obtain permits and landlord consents needed for the works.
• Use the website lawfully and do not copy or disrupt it.

3. Fees and intellectual property

Invoices are payable within the term stated in the quote; late payment may pause work. Design concepts, drawings and text remain our property until full payment and are licensed for the client's single project use unless agreed otherwise.

4. Liability

Our liability is limited to the agreed contract price and to the extent permitted by law. We are not liable for delays or losses caused by third parties, permits or events beyond our reasonable control.

5. Complaints and consumer rights

Send complaints to contact@zylthria.com or +380 983 092 8375; we reply within 30 days. Consumers may also contact the State Service of Ukraine on Food Safety and Consumer Protection. This follows Law of Ukraine No. 1023-XII 'On Protection of Consumer Rights'.

6. Personal data and cookies

We process personal data under Law of Ukraine No. 3563-IX 'On Personal Data Protection' and set non-essential cookies only with prior consent under Law of Ukraine No. 1089-IX 'On Electronic Communications'. See our Privacy Policy and Cookie Notice.

7. Governing law

These Terms are governed by Ukrainian law; disputes are resolved by negotiation, then by the competent courts of Ukraine.